Privacy Policy
Effective Date
6 December 2025
1. About This Policy
This Privacy Policy explains how Dairy Trading Ventures ('we', 'us', 'our') collects, manages, stores, and protects personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This policy applies to suppliers, processors, buyers, industry partners, and visitors to our website.
2. Information We Collect
We collect only information reasonably necessary to conduct sourcing, trading, and communication activities.
2.1 Personal Information:
- Full name
- Job title
- Company name
- Work email address
- Business or mobile phone number
- Business location
- Communication history
2.2 Business & Commercial Information:
- Product specifications
- Pricing and market data
- Supply capabilities
- Volume requirements
- Logistics preferences or delivery details
2.3 Website & Technical Information:
- IP address, browser type, visited pages
- Website form submissions
We do not use invasive behavioural tracking or profiling.
3. How We Collect Information
We collect information through direct communications, online forms, sourcing discussions, referrals, and business interactions.
We aim to collect personal information directly from individuals unless impractical.
4. How We Use Information
We use information for legitimate business purposes including:
- Sourcing, supply matching, and trading activities
- Communication with suppliers and buyers
- Preparing pricing and availability offers
- Managing orders and logistics
- Improving operations and maintaining accurate records
- Legal and regulatory compliance
We do not sell personal information.
5. Disclosure of Information
We may disclose information to:
5.1 Trading Counterparties:
Where necessary to support sourcing, supply, or transaction fulfilment.
5.2 Service Providers:
- Cloud hosting and storage
- IT and cybersecurity providers
- CRM or email platforms
- Legal and accounting advisers
All service providers must comply with privacy obligations.
5.3 Overseas Disclosure:
Information may be shared with international suppliers or buyers when required for a transaction, with consent implied by participation.
5.4 Legal Requirements:
Where required by law or regulatory authorities.
6. Data Storage, Security & Retention
We take reasonable steps to protect information from misuse, loss, unauthorised access, modification, or disclosure.
Information may be stored in Australia or secure cloud environments.
Access is limited to authorised personnel only.
Retention:
We retain information only as long as necessary for business operations or legal obligations, after which it is securely destroyed or anonymised.
7. Access, Corrections & Your Rights
You may request access to or correction of your personal information.
Email: hello-dairy@digitalventures.au
We will respond within a reasonable timeframe.
8. Cookies & Website Tracking
Our website may use functional cookies for basic performance and anonymous analytics.
We do not use behavioural advertising or invasive tracking technologies.
You may disable cookies in your browser settings.
9. Third-Party Websites
We may include links to external websites.
We are not responsible for their privacy practices and recommend reviewing their policies.
10. Changes to This Policy
We may update this Privacy Policy periodically. Updated versions will be published with a revised effective date.
11. Contact Us
For privacy enquiries, complaints, or access requests:
Dairy Trading Ventures
MM Digital Ventures Pty Ltd
Email: hello-dairy@digitalventures.au
Australia
We take privacy enquiries seriously and respond promptly.